Salesforce collections for eDiscovery

Salesforce evidence.
Collected in context.

Salesforce is not a flat repository. Acerion builds matter-specific collections across objects, relationships, files, histories, and collaboration content so the evidence remains understandable when it reaches review.

COLLECTION DESIGNMATTER-LED
01
ScopeObjects, fields, users, dates
02
RelationshipsParent, child, and linked records
03
ContentFiles, versions, and attachments
04
ControlSaved plans and collection logs

The record is only the beginning.

A relevant Account, Case, Opportunity, or custom object may lead to related activity, users, Chatter, field history, attachments, and Salesforce Files. A useful collection must follow those connections without expanding beyond the matter.

01Relational evidence

Meaning is distributed across parent, child, junction, and lookup relationships.

02Configured environments

Custom objects, fields, automation, and retention practices make every organization different.

03Multiple content layers

Records, history, collaboration, classic attachments, and ContentVersion files require different collection paths.

Designed around the evidence

A collection model built for Salesforce.

01

Matter-led scope

Start from queries, record identifiers, custodians, date ranges, or defined populations, then select the fields and connected objects the matter requires.

  • SOQL and ID-based starting populations
  • Multiple root objects in one plan
  • Field-level selection and filters
  • Per-relationship limits where appropriate
02

Relationship traversal

Map and collect the records around each starting population while maintaining the keys that explain how the data connects.

  • Parent and child relationships
  • Custom and junction objects
  • Activities and related users
  • Relationship-aware manifests
03

Files and history

Collect the content that standard row exports frequently leave behind and document the version policy used.

  • Salesforce Files and ContentVersion
  • Classic attachments
  • Field history and audit context
  • Latest or selected file versions
04

Repeatable execution

Preserve the planned scope, monitor progress, and validate results so the collection can be explained and, when necessary, repeated.

  • Saved collection plans
  • Progress and exception tracking
  • Record and file counts
  • Collection logs and validation summaries

Controlled from scope to delivery

A clear process for complex collections.

01

Understand

Identify the issues, custodians, Salesforce environments, target records, and relevant content types.

02

Model

Inspect the organization schema and build the object, field, relationship, file, and history scope.

03

Collect

Execute through authenticated APIs with controlled queries, progress tracking, and documented exceptions.

04

Validate

Reconcile populations, relationships, files, and errors before packaging the evidence for review.

Delivery

Evidence that arrives with its context intact.

The final package is organized for downstream review and supported by documentation that explains what was collected, how it was collected, and how completeness was assessed.

Practical details

Questions about the collection.

What Salesforce content can Acerion collect?

Collections can include standard and custom objects, related records, Chatter, Salesforce Files, classic attachments, field history, activities, and relevant user context.

Can a Salesforce collection be limited to specific custodians or dates?

Yes. Scope can be based on custodians, object populations, record identifiers, queries, fields, date ranges, and defined relationship paths.

How are relationships between Salesforce records preserved?

Source identifiers and relationship keys are retained so parent, child, lookup, and junction relationships can be understood in the delivered data.

How is the Salesforce collection documented?

The collection can include the saved scope, execution logs, counts, exceptions, file-version decisions, and validation summaries appropriate to the matter.

Explore another source

Custom & API collections

View capability

Start with the source

Tell us what the matter requires.

We will help translate the request into a focused, defensible collection plan.

Start a collection request