Salesforce is not a flat repository. Acerion builds matter-specific collections across objects, relationships, files, histories, and collaboration content so the evidence remains understandable when it reaches review.
A relevant Account, Case, Opportunity, or custom object may lead to related activity, users, Chatter, field history, attachments, and Salesforce Files. A useful collection must follow those connections without expanding beyond the matter.
01Relational evidence
Meaning is distributed across parent, child, junction, and lookup relationships.
02Configured environments
Custom objects, fields, automation, and retention practices make every organization different.
03Multiple content layers
Records, history, collaboration, classic attachments, and ContentVersion files require different collection paths.
02 / COLLECTION CAPABILITY
Designed around the evidence
A collection model built for Salesforce.
01
Matter-led scope
Start from queries, record identifiers, custodians, date ranges, or defined populations, then select the fields and connected objects the matter requires.
SOQL and ID-based starting populations
Multiple root objects in one plan
Field-level selection and filters
Per-relationship limits where appropriate
02
Relationship traversal
Map and collect the records around each starting population while maintaining the keys that explain how the data connects.
Parent and child relationships
Custom and junction objects
Activities and related users
Relationship-aware manifests
03
Files and history
Collect the content that standard row exports frequently leave behind and document the version policy used.
Salesforce Files and ContentVersion
Classic attachments
Field history and audit context
Latest or selected file versions
04
Repeatable execution
Preserve the planned scope, monitor progress, and validate results so the collection can be explained and, when necessary, repeated.
Saved collection plans
Progress and exception tracking
Record and file counts
Collection logs and validation summaries
03 / THE WORKFLOW
Controlled from scope to delivery
A clear process for complex collections.
01
Understand
Identify the issues, custodians, Salesforce environments, target records, and relevant content types.
02
Model
Inspect the organization schema and build the object, field, relationship, file, and history scope.
03
Collect
Execute through authenticated APIs with controlled queries, progress tracking, and documented exceptions.
04
Validate
Reconcile populations, relationships, files, and errors before packaging the evidence for review.
Delivery
Evidence that arrives with its context intact.
The final package is organized for downstream review and supported by documentation that explains what was collected, how it was collected, and how completeness was assessed.
Native record data with stable identifiers
Relationship and source-key mapping
Files and documented version selection
Collection plan and execution log
Exception and validation reporting
Structured output for downstream processing
04 / FREQUENTLY ASKED QUESTIONS
Practical details
Questions about the collection.
What Salesforce content can Acerion collect?
Collections can include standard and custom objects, related records, Chatter, Salesforce Files, classic attachments, field history, activities, and relevant user context.
Can a Salesforce collection be limited to specific custodians or dates?
Yes. Scope can be based on custodians, object populations, record identifiers, queries, fields, date ranges, and defined relationship paths.
How are relationships between Salesforce records preserved?
Source identifiers and relationship keys are retained so parent, child, lookup, and junction relationships can be understood in the delivered data.
How is the Salesforce collection documented?
The collection can include the saved scope, execution logs, counts, exceptions, file-version decisions, and validation summaries appropriate to the matter.