Custom & API collections for eDiscovery

No connector.
No missing story.

When relevant data lives behind a specialized API, authenticated application, or proprietary system, Acerion engineers a focused collection workflow that preserves source data, context, and provenance.

COLLECTION DESIGNMATTER-LED
01
AccessAuthenticated and least privilege
02
CoveragePagination, versions, and related data
03
ResilienceRate limits, retries, and checkpoints
04
ProofRaw responses, logs, and validation

The source defines the collection.

Custom & API collections cannot be reduced to a universal download button. Authentication, endpoint behavior, data models, pagination, embedded relationships, attachments, and platform limits must all be understood before the first production request is made.

01Uneven APIs

Documentation, endpoint coverage, versioning, and export behavior vary widely between systems.

02Operational limits

Pagination, throttling, token lifetimes, and transient failures can silently create incomplete results.

03Review mismatch

Native JSON and linked assets often need careful organization before legal teams can use them.

Designed around the evidence

Purpose-built, without becoming improvised.

01

Source analysis

Translate the legal request into endpoints, objects, filters, permissions, related content, and measurable completion criteria.

  • API and schema review
  • Authentication and permission design
  • Endpoint and content mapping
  • Test queries before production collection
02

Controlled acquisition

Build source-aware scripts that handle the mechanics needed to collect complete populations reliably.

  • Cursor and page-based pagination
  • Rate-limit aware execution
  • Retries with bounded backoff
  • Checkpoints and safe restart
03

Context preservation

Retain source identifiers, relationships, timestamps, and raw responses while producing organized data for downstream use.

  • Raw response preservation
  • Linked records and asset retrieval
  • Source-to-output field mapping
  • Normalized review-ready structures
04

Validation and evidence

Measure the collection against known totals, API responses, and execution records, then document gaps and exceptions clearly.

  • Request and response logging
  • Counts and reconciliation
  • Checksums for collected files
  • Exceptions and limitation reporting

Controlled from scope to delivery

A clear process for complex collections.

01

Discover

Review the platform, available access, documentation, data model, and the matter-specific request.

02

Prove

Test authentication, representative endpoints, pagination, content retrieval, and expected outputs.

03

Collect

Run the controlled workflow with checkpoints, rate-limit handling, raw preservation, and progress monitoring.

04

Reconcile

Compare expected and collected populations, review exceptions, and package the results with supporting documentation.

Delivery

Evidence that arrives with its context intact.

The final package is organized for downstream review and supported by documentation that explains what was collected, how it was collected, and how completeness was assessed.

Practical details

Questions about the collection.

When is a Custom & API collection appropriate?

A Custom & API collection is useful when relevant data lives in a specialized SaaS platform, proprietary system, authenticated application, or API that is not adequately supported by a standard connector.

How does Acerion address pagination and rate limits?

The workflow is designed around the source, with pagination handling, bounded retries, rate-limit awareness, checkpoints, and safe restart where the platform permits it.

Are native API responses preserved?

They can be preserved alongside normalized records, linked files, source identifiers, collection logs, and field mappings for downstream processing.

How is completeness assessed for a Custom & API collection?

Collected populations are reconciled against available totals, endpoint responses, manifests, file counts, and documented exceptions or platform limitations.

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Start with the source

Tell us what the matter requires.

We will help translate the request into a focused, defensible collection plan.

Start a collection request